Manager as Coach

2 Days Master Class

Course Overview

Effective management is critical to the success of any business. When employees perform at their best, the company wins. How do businesses get the best out of their employees? Employee engagement begins with a positive company culture and good managers. Good managers need to inspire. Listening, empowering and coaching are management skills central to improving the performance of entire teams. A successful coach helps employees to find solutions themselves, which can improve their performance and free managers to focus more on their own jobs. In a nutshell, coaching is all about helping someone else to learn. Good coaching and performance management leads to self-motivation and an attitude that is oriented towards continual improvement. This two-day workshop is about the key principles and skills of coaching that will enable managers to get the best out of their teams!

Course Outline

This workshop empowers managers to improve the way they communicate with their teams – to move out of the authoritarian style and employ highly effective Coaching Conversation to bring in accountability with the team members to bring the best out of them and to improve relationships.

Learning Outcomes

  • Discover why coaching skills are an essential part of your toolkit as a manager
  • Develop foundational Coaching fundamentals understanding
  • Learn the secret of great Coaching Conversations
  • Learn providing feedback and feed-forward to empower your team
  • Learn performance-based coaching model for great results
  • Practice Coaching skills with practical tools for coaching in the workplace

Learning Methodology

Our Training Method based on professional learning principles, we use proven, highly interactive participatory sessions and practical techniques that create behavioural change that can be applied immediately in the workplace.

  • Application
    • Coaching Exercises
    • Group Exercises
    • Case Studies
    • Self-Assessments & Reflections
  • Theory
    • Lectures
    • Materials for Soft Learning
    • Assignments
    • Articles

Course Inclusions

  • Course Slides, Notes, Exercise, Case Studies
  • Reading Materials
  • Coaching Conversations video links.
  • E-books and Articles for reference learning

Day 1 – Fundamentals of Coaching and Coaching Conversations Competencies

  • What is Coaching and how is it different from counselling, mentoring?
  • Latest trends in coaching at an individual and team level
  • Recognizing issues: Why Managers fail to coach?
  • Learn 11 Core Competencies of Coaching (ICF benchmarked)
  • Coach employee using Coaching Models for Managers (GROW, STAR and DARE)
  • Appreciate determination, action and continuous feed-forward instead of feed-back only

Day 2 – Coaching Conversations Practise, Learning by experience.

  • Coaching training videos to understand good and bad coaching conversations
  • Using Power Questions to Foster Critical thinking and curiosity
  • 5 C’s of great Coaching Conversations for effective conversations with staff
  • Coaching Role plays
  • Learn performance-based coaching model for great results
  • Coaching Action plan

Who should attend?

  • Head of Departments
  • Line Managers
  • First time Managers
  • Senior Supervisors
  • HR Supervisor
  • HR Change Managers
  • Restructuring Manager
  • OD Managers
  • HR Managers
  • Performance Managers
  • Talent Managers
  • HR Professionals
  • SME companies Owners
  • Start-up Owners
  • Coaching Learners

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